Introduction to Public Sector AI

UCPCOG AI Academy | Foundational Course
Artificial Intelligence isn’t just a future concept. It is already reshaping how local governments operate, serve, and solve problems. This practical, accessible course offers a clear introduction to the world of AI in the public sector. It equips leaders and staff with the knowledge and confidence to explore, evaluate, and begin using AI tools throughout their organization.
Designed specifically for small and mid-sized local governments, this course cuts through the hype and jargon. It highlights real-world applications, operational use cases, governance strategies, and the workforce skills needed to move forward. You will gain a strong foundation in AI concepts and learn how they apply to budgeting, planning, communications, public safety, transportation, and more.
This course is approximately 1 Hour and 45 minutes in length.
💡 What You’ll Learn
- What artificial intelligence is (explained in plain language)
- How AI is already being used in public sector agencies
- The reasons behind rapid adoption and the challenges that come with it
- How to evaluate tools, train staff, and manage ethical or legal risks
- Real examples including virtual assistants, predictive analysis, and digital twin simulations
🏛 Who Should Take This Course?
- Town, city, and county administrators
- Department heads and program managers
- Staff in IT, planning, HR, finance, and procurement
- Workforce development professionals
- Elected officials who want to become AI-literate
🎯 Outcome
By the end of this course, you will understand what AI can do, how to begin planning for it, and what your role can be in leading smart, responsible adoption across your agency. You will also gain a framework to ask better questions, identify useful tools, and protect your organization from common AI risks.