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Product image for Advanced Prompt Engineering for the Public Sector

Advanced Prompt Engineering for the Public Sector

Unlock the power of advanced prompt engineering to solve real public sector problems. This 60+ minute training dives into multi-step reasoning, persona-based prompting, and practical techniques for transforming ChatGPT into a reliable assistant for everything from contract drafting to citizen outreach. Includes a downloadable resource guide, structured prompt library, study notes, and a course quiz to reinforce learning. Perfect for staff who want to go beyond basic AI skills and deliver measurable results.

Course•By Robert Hiett

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AI for Public Sector Leaders

Public sector leaders often hear about AI at conferences but leave without a clear roadmap for action. This executive guide provides the structured framework government has been missing. It outlines how to assess readiness, establish governance guardrails, close workforce capability gaps, and launch practical pilot projects. Designed for regional councils and local agencies, this book helps leaders move from awareness to responsible implementation with clarity and confidence.

Digital file•1 file•By Robert Hiett

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Product image for AI Governance for Local Governments: Policies, Risks, and Readiness

AI Governance for Local Governments: Policies, Risks, and Readiness

This 90+ minute course provides public officials and staff with the essential tools to govern AI responsibly. It has been updated for 2026, and a policy toolkit is provided as part of the course. Through real-world examples, checklists, and policy frameworks, you’ll learn how to manage risks, ensure fairness, and build public trust in AI-powered services. Designed for small and mid-sized local governments, the course simplifies complex governance into practical steps you can apply immediately.

Course•By Robert Hiett

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AI Image Generation

This course introduces practical ways to create and edit images using ChatGPT. You will learn how to write clear prompts, apply different styles, and make simple adjustments to get professional results. The lessons focus on real public sector needs such as event flyers, outreach graphics, training visuals, and proposal support. No design skills are required, only a willingness to practice and experiment.

Course•By Robert Hiett

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AI Network Member Bundle

UCPCOG AI Academy Core Courses

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Introduction to Data Analytics

Intro to Data Analytics with ChatGPT Unlock the power of your data without writing a single line of code. This beginner-friendly course teaches you how to inspect, clean, and visualize datasets using ChatGPT’s natural-language interface. You’ll work hands-on with real public sector examples like budgets, 311 service requests, and vendor payments. By the end, you’ll know how to turn spreadsheets into clear tables, charts, and narratives that support smarter decisions.

Course•By Robert Hiett

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Product image for Introduction to Prompt Engineering

Introduction to Prompt Engineering

Learn the essential skill that makes AI tools like ChatGPT actually useful for your day-to-day work. This beginner-friendly course introduces prompt engineering through real public sector examples. You will discover how to write clear, effective prompts that help AI generate accurate summaries, policy drafts, meeting updates, and more. Designed for professionals in local government, this course includes a 60+ minute video, a downloadable workbook, study notes, a quiz, and access to an interactive prompt builder. No technical background is required. All you need is a willingness to learn how to work smarter with AI. This is Course 2 in the 7-part UCPCOG AI Academy series.

Course•By Robert Hiett

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Introduction to Public Sector AI

This course is the first in a series of "UCPCOG AI Academy" training courses. The topic of this course is the "Introduction to Public Sector AI", and it is intended to give leaders and staff a strong background in artificial intelligence as it may appear across the entire organization.

Course•By Robert Hiett

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Product image for Organizational AI Readiness: Building Capacity for Responsible Adoption

Organizational AI Readiness: Building Capacity for Responsible Adoption

Public sector leaders know AI has potential, but where do you start? This course offers a structured and practical approach to assessing and building your organization's capacity for responsible AI adoption. Using a four-pillar framework that covers People, Process, Policy and Governance, and Partnerships, you will learn how to evaluate readiness, address capability gaps, and create a strategic action plan. Whether you are exploring your first use case or preparing to scale AI across departments, this course provides actionable tools like the AI Readiness Scorecard, visual heatmaps, and 30-60-90 day roadmaps. Ideal for finance officers, administrators, IT leaders, and program managers looking to use AI in a safe, ethical, and effective way.

Course•By Robert Hiett

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